Effective Date: SEP 2024

At East West Export (EWE), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, including through our newsletter sign-ups and contact forms. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

Sign up for our newsletter
Submit a query via our contact form

The information collected may include:

Name: To personalize our communication with you.
Email Address: To send newsletters, respond to inquiries, and provide updates.
Company Name (optional): To better understand your business needs.
Phone Number (optional): If you provide it for faster communication.
Any Additional Information you choose to provide in the message field of our contact form.
2. How We Use Your Information

The information collected will be used for the following purposes:

To send you newsletters with updates about our products, services, and industry trends.
To respond to your inquiries submitted through the contact form.
To improve our website and customer service experience.
To send occasional marketing communications, if you opt-in to receive such updates.

We will never sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.

3. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy. If you wish to unsubscribe from our newsletter or request the deletion of your personal data, you may do so at any time by contacting us directly or using the “unsubscribe” link in our newsletters.

4. Your Rights

You have the following rights regarding your personal information:

Access: You can request a copy of the personal data we have on file for you.
Correction: You can request the correction of any inaccurate or incomplete information.
Deletion: You can request the deletion of your data from our systems.
Opt-Out: You can opt-out of receiving newsletters and marketing communications at any time.

To exercise these rights, please contact us at [insert contact email].

5. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

6. Third-Party Services

We may use third-party services to assist in the operation of our newsletter and contact form. These third parties may collect, store, or process your information as part of their services. Rest assured, we only partner with services that comply with industry-standard data protection regulations.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience and gather data on how visitors interact with our site. This information is used to improve our website’s functionality and understand usage patterns. You may choose to disable cookies in your browser settings, but this may affect the website’s performance.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant legal requirements. We will notify you of any significant updates by posting the revised policy on our website and updating the “Effective Date” at the top of this page. Please review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

East West Export LLC
Email: Info@eastwestexport.com
Phone: +971 557 65 1978 / +971 527 73 1978

We are committed to protecting your privacy and ensuring that your experience with East West Export is safe and secure.